General Info

1. No refunds or credits will be given to participants once they have entered the Solstice site. No refund or credit is available if you:

• Cancel on the first day of the event
• Do not show up to the event
• Leave an event early for any reason

Cancellations

1. Refunds

• You may receive a refund if you fill out a refund form by November 30th.  After this date there will be no refunds.
• A $50 processing fee will be deducted from the refund amount.
• Refunds are no longer being accepted, as it is after November 30th.

2.  Credits

• You may receive credit towards a future 3HO event if you fill out a Credit form between the dates of December 1st and December 15th.
• Your Credit is valid towards any 3HO event, 1 year from the date of issue. Please allow 2-6 weeks for us to process your credit application.
• A $50 processing fee will be deducted from the refund amount.
• Click Here for the Credit Form Application

3. Service Exchange Exceptions

• If you have been offered and have accepted a Service Exchange positions and need to cancel after December 1st, you may receive an refund.
• You must fill out the Refund form on-line before December 16th.
• Any forms sent after the start of the event will be credits only, and no applications will be accepted after the event ends on December 23rd.

 You must fill out either the Refund or Credit form online for validation, whether or not you verbally talked with a 3Ho Representative.  If you do not have access to a computer, send cancellation requests by the above noted dates to our mailing address:

3HO Foundation International

Customer Service, PO Box 1560

Santa Cruz, NM 87567.

If an emergency situation occurs after the cut-off dates for credit, such as death in family or serious illness, you must email or mail your request for cancellation to Customer Service by the last day of the event and you will be given a credit if approved. In some situations, we may ask for written documentation of the emergency situation.